SMS Terms & Conditions
Effective: May 2026 · Last updated: May 2026
These SMS Terms & Conditions ("Terms") describe how Square Transportation Solution Inc ("we," "us," or "our") communicates with driver applicants, employees, and contractors by text message (SMS). By providing your mobile phone number and consenting to receive SMS messages from us, you agree to these Terms.
1SMS Consent Communication
The information (including phone numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes. Phone numbers and related information are used solely to facilitate direct communication with you regarding your driver application, hiring process, onboarding, and (post-hire) ongoing dispatch and account matters.
2Types of SMS Communications
If you have consented to receive text messages from Square Transportation Solution Inc, you may receive messages related to the following:
- Driver application status updates and confirmations
- Document verification reminders (CDL, medical card, MVR, drug screen, etc.)
- Interview, orientation, and road-test scheduling
- Onboarding paperwork follow-ups and missing-item requests
- Pre-employment screening updates (drug screen results, background check status)
- Load assignments, dispatch updates, and detention notifications (post-hire only)
- Equipment, fuel card, and payroll-related inquiries (post-hire only)
3Message Frequency
Message frequency may vary depending on the stage of your application or employment. You may receive up to 5 SMS messages per week during the active application and onboarding stages, and occasional messages thereafter related to dispatch, payroll, or account matters.
4Potential Fees for SMS Messaging
Standard message and data rates may apply, depending on your wireless carrier's pricing plan. These fees may vary if messages are sent domestically or internationally. Square Transportation Solution Inc does not charge a fee to receive our SMS messages, but your carrier may.
5Opt-In Method
You may opt in to receive SMS messages from Square Transportation Solution Inc in the following ways:
- Submitting an online driver application at apply.gosquare.net and selecting the SMS consent checkbox during the phone-number step.
- Verbally consenting during a recruiter phone call, voice interview, or in-person conversation with a Square Transportation representative.
- Filling out a paper driver application form and checking the SMS consent box.
6Opt-Out Method
You can opt out of receiving SMS messages from us at any time. To do so:
- Reply STOP to any SMS message you receive from us. You will receive a confirmation message and no further texts will be sent (other than the confirmation).
- Contact us directly to request removal from our messaging list at the contact information listed below.
7Help
If you are experiencing any issues, reply with the keyword HELP to any of our SMS messages. You may also contact us directly using the information listed at the bottom of this page.
Additional Option: If you do not wish to receive SMS messages from Square Transportation Solution Inc, simply do not check the SMS consent box on our application forms.
8Standard Messaging Disclosures
Message and data rates may apply. You can opt out at any time by texting STOP. For assistance, text HELP or contact us using the information below. Message frequency may vary. Carriers are not liable for delayed or undelivered messages. See our Privacy Policy and Terms and Conditions for additional information.